This screen allows you to:
View all work orders with a status ‘Entered’ and assign the work order to a person or vendor changing the status to ‘Assigned’.
Before you begin:
Choose the Assign Work Orders button from the first screen in the Maintenance system or choose `the ‘Assign work order option from the File submenu.
This option allows you to view all work orders with the ‘Entered’ status or retrieve an ‘Entered’ work order by work order number for the purpose of acknowledging the work order. This option can be used by the maintenance staff to view any new work orders that have been entered. Then they can assign who is to do the work.
Prompt Descriptions...
Enter work order # or [Assign work order] from list of entered or [Quit]:
Click [Select] to view a list of all status ‘E’, entered, work orders. Use your movement keys to highlight the work order to work with and press <Enter>. The selected work order will be displayed and the following prompt will asked….
If it is known, you may choose to enter the work order number to be acknowledged.
You may click [Quit] to exit this screen and return to the Maintenance Menu.
Problem give to or [Select]:
Enter the problem given to code or select from the list. You cannot create a code "on the fly". These codes should be standard codes established by your company. By establishing standard codes you are able to view or print information for the selected codes.
RMS Vendor:
Enter the vendor key or select from the list. You must enter an established vendor, one that you created a vendor record for in your Vendor file. If you want an automatic mark up for this vendor, his vendor record must have a mark up rate assigned to it. This is all done prior to assigning the vendor the work described in the work order.
[OK], [Quit], [Category], [U notes], [WO notes] or [Print]:
Click [OK] to accept the information entered. If you choose [OK] the system will automatically update the work order status to ‘A’ (assigned). It is not necessary to modify the status.
Click on [Quit] to abandon any changes that were made. The system will return to the first prompt.
There are two notes options available: [U notes] to create or maintain a unit note and [WO note] to create or maintain a work order note.
Click [Print] to print out a copy of the work order to give to the service person making the maintenance visit. This work order will have a heading entitled "field use". The system will return to the first prompt.