This screen allows you to:
Change miscellaneous information related to your reservation, some of which is user defined.
You may change the Advertising Source, the check-in or checkout time, the Transportation Mode information, Special Description information, and another user-defined field such as car passes or lift tickets issued. These two user-defined fields are found in the Miscellaneous Data, Screen 1. For other changes such as unit reserved, arrival date, departure date or the rental amount you must use the Change or Cancel Reservation option on the Reservations Menu.
Before you begin:
Select the [Change Reservation Information] button from the Reservation Maintenance Menu. The Reservation Maintenance Menu is in the Reservation drop down menu on the Main Menu.
You must retrieve the reservation you wish to work with by the reservation number or by name. Refer to the View Reservation section of the Help Files for a discussion on retrieving the reservation.
Booking Source:
If the system is integrated with HomeAway the Booking Source will display HOMEAWAY when a reservation is booked on the HomeAway or VRBO listing site. If the property manager wants to attribute a manually booked reservation to the listing site only HOMEAWAY is recognized.
Advertising Source:
When a reservation is booked the reservationist may ask the guest, “How did you hear about us?” and choose from a list of Ad codes on file. If the reservation comes in from the RMS Website or from a Property listing site the Ad code will be WEB.
Market Segment
Check-in Time
Check-out Time
Transportation Mode
Special Description
Unit Key Code:
Change the check-in or checkout time by entering it in the appropriate field. Transportation Mode, Special Description, and Car Passes information may be entered in the appropriate fields. These are user-defined fields and are established in the Control File when you first set up your system.
[OK] [Cancel] or [Lock]
Click on [Cancel] to abandon any changes made to this reservation.
Click on [OK] or press <Enter> to update any changes made to this reservation.