Departure Cleanings that are to be charged to the owner are set when the reservation is made. The Post Cleaning Charges option on the Reservation Maintenance Menu allows you to change the amount charged to the owner. Each unit can have a standard cleaning charge assigned (unit file setting). This charge is automatically posted to all reservations when the reservation is made or changed. The system looks up the unit’s cleaning charge in the unit file and posts the charge into the reservation file. This charge can be a charge to the reservation or to the owner depending on your control file setting. (Commissions, Taxes & Charges Screen #3). If the charge is made to the owner it will be deducted from the owner when the reservation is printed on the owner statement.
The charge can also be posted on a reservation-by-reservation basis. If you have a few exceptions to the standard charge, some units were extra dirty; you would call up the exceptions one by one, using the Post Cleaning Charges option on the Reservation Maintenance Menu and change the amounts. You may auto post or individually post as many times as you need to get them right. The new amount entered simply replaces the old amount entered for the reservation. There is only one owner cleaning charge per reservation. If you do not charge a cleaning fee then set the amount in the unit file to zero. The reservation when made would then have a zero cleaning charge. The cleaning charge can be charged to the reservation at reservation time, overriding the charge to the owner. All cleaning money charged the owner is posted to the cleaning income account assigned in the control file.
If desired, you can track the cleaning status of your rental units. This is performed by the Unit Cleaning Status option from the Reservation Menu. This option allows you to know if a unit is clean, occupied, dirty, unavailable, needs a special/daily cleaning or needs a touch-up. You can also view all units that match a requested status, view all dirty units for example. This option allows you to view the cleaning crew assigned to the unit and change the assignment. Crew can print several cleaning reports. In order for this option to work you must keep up with it. Upon check-in you change the clean status of the unit to occupied, upon departure you change the occupied unit to dirty, after cleaning you change it to clean. If the unit has been scheduled for maintenance you can set it to unavailable. For daily maid service you can set the unit each day to special/daily. If it has been a long time since the unit has been cleaned, you may want to set it to touch-up so someone will go and check the unit. Each time the status is changed the system will automatically fill in the last status change date and maintain a history record of the change. Multiple values for the basic status types can be defined in the control file.
See Also Post Cleaning Charges
See Also Unit Cleaning Status