This screen allows you to:
Change the Control File settings shown.
Number days from resv deposit is due:
This field denotes the number of days, from the reservation date, that the guest has to send in their deposit check. This is the calculated date that will show on the Reservation Confirmation. Often a company will set this date to the desired number of days from reservation the deposit is due and set the number of days before processing a credit card deposit (on screen two of Miscellaneous Data) to a few days more. This has the effect of telling the guest, for example, the deposit is due in 10 days but telling the system to not process the deposit until 12 days. In this example you would have an additional 2 day grace period before expecting the deposit to arrive.
Number Days Before Arrival the Balance is due:
This is the number of days prior to arrival that the full balance of the reservation is due. For example, if you require the balance to be paid in full two weeks prior to arrival, set this field to ‘14’. If the balance is due upon arrival, set this field to ‘0’.
Number Days Before Credit Card is Processed:
This is the number of days from the booking date a reservation has to send in their deposit, the grace period. This value affects only guaranteed and check deposit methods. Credit card deposits are processed the next time the credit card report is run. If a deposit is not received, and posted, within this grace period, the reservation deposit information will print on the Credit Card Charge Report. If you are guaranteeing the deposit with a credit card, you would then process the deposit. If you are using the c’H’eck deposit type, you would take action to cancel or call the reservation. Refer to the Credit Card Report section of the Reports chapter or the Concepts chapter for additional information.
Number Days Before CC is Processed at Change:
This is the number of days from the date a reservation was changed the reservation has to send in their deposit, the change grace period. This value affects only guaranteed and check deposit methods. Credit card deposits are processed the next time the credit card report is run. If a deposit is not received, and posted, within this grace period, the reservation deposit information will print on the Credit Card Charge Report. If you are guaranteeing the deposit with a credit card, you would then process the deposit. If you are using the c’H’eck deposit type, you would take action to cancel or call the reservation. Refer to the Credit Card Report topic under Reports or Concepts for additional information.
Allow Deposit type cHeck:
This field tells the system whether the deposit method c’H’eck is allowed. A check deposit type means the reservation is sending a check for the deposit and you have no credit card information to guarantee the deposit. The system will not ask credit card information with a deposit method of check. Set this field to "Yes" to allow the deposit method c’H’eck to be used, set it to "No" if you do not allow this deposit method. Refer to the Reservation Section of the Concepts chapter for more information on deposit methods.
Allow deposit type Guaranteed:
This field determines if you want to use the guaranteed with a credit card function when taking deposit information during the booking of a reservation. It allows you to take a credit card number with a promise of a payment by check. If you do not get the check by your deadline to receive a payment you may process the credit card or call the guest to inform him you have not received his check.
Allow deposit type Credit card:
This option allows you to take credit cards for deposits when booking a reservation. If you select [No] for this option you will get a prompt if you try to take a credit card that will say, "credit card deposit is not allowed".
Allow deposit type Received:
This option will allow you to choose the received button when you are making a deposit if you choose [Yes]. Click [No] if you do not want this option to be available when you are taking deposit information at the time of booking a reservation.
Ask credit card info at check type deposit:
This option allows you to take credit card information when booking a reservation and the guest promises to send a check. When credit cards are processed from the Deposit Menu, these credit cards will not be processed if no payment arrives by the deadline on which deposits are due.
Allow no cc info for check type deposit:
This option allows you to take credit card information or not when booking a reservation. A [None] button becomes available for you to select if the credit card information is not required.
Guaranteed with CC Text:
If the deposit type ‘Guaranteed with credit card’ is used when booking a reservation, this is the description that will print on the Rental Confirmation.
Awaiting Check Text:
If the deposit type ‘cHeck’ is used when booking a reservation, this is the description which will print on the Rental Confirmation.
Paid by CC Text:
If the deposit type ‘Credit Card’ is used when booking a reservation, this is the description which will print on the Rental Confirmation.
Money Received Text:
If the deposit type ‘Received’ is used when booking a reservation, this is the description which will print on the Rental Confirmation.
A&B Not Required Text:
If the deposit type ‘Not Required’ is used when booking a reservation, this is the description that will print on the Rental Confirmation for ‘A’ and ‘B’ status reservations.
C, CY & D Not Required Text:
This is the description that will print on the Rental Confirmation for ‘C’, ‘CY’ and ‘D’ status reservations regarding the deposit policy.